Privacy Notice

This notice covers this website only. It explains what personal information the site collects, why, and what you can do about it.

Who we are

Premier Travel Bexhill, 8 Western Road, Bexhill, East Sussex, TN40 1DX. You can reach us on 01424 216161 or at [email protected].

What we collect, and why

When you send us an enquiry

The contact form asks for your name, email address and message, and optionally your phone number and a subject. We use them to reply to you and to help with what you asked about. The enquiry is emailed to the business owner, and a copy is kept in the website's admin area.

Basis: our legitimate interest in answering the people who contact us, and taking steps you have asked for before a booking.

When you visit this site

Like every website, ours receives technical information with each request: your IP address, browser type and the pages you ask for. It is recorded briefly in server and security logs so the site can be kept running and attacks blocked. Basis: our legitimate interest in keeping the site secure.

If you accept analytics cookies, we use Google Analytics to see which pages are visited and how people found the site. Its advertising features and Google signals are switched off. If you decline, no analytics runs at all. Basis: your consent, which you can withdraw at any time using Cookie settings at the foot of every page. See our cookie policy.

Who handles it for us

• Cherry Digital builds and hosts this website for us.
• Cloudflare sits in front of the site for speed and protection against attacks. It necessarily sees visitors' IP addresses.
• Our email provider delivers enquiries to the business owner's inbox.
• Google runs Google Analytics on this site, only for visitors who accept it, and Google Maps on the contact page, only if you ask for the map.
• Google Fonts, jsDelivr and cdnjs deliver the fonts, icons and layout files the pages are built from. Your browser fetches them directly, so those services see your IP address. They don't set cookies.

Each handles information only as needed to provide its service. We do not sell personal information, and we do not share it for advertising.

How long we keep it

We keep website enquiries for as long as we need them to help you and for our records afterwards. Ask us at any time and we will delete yours sooner. Analytics data, if you accepted it, is kept by Google Analytics for up to 14 months.

Your rights

You can ask us for a copy of the information we hold about you, ask us to correct or delete it, and object to or ask us to limit how we use it. To do any of these, contact us using the details above.

If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk. We would appreciate the chance to put things right first.